Steps to Follow
You can now deliver customer support in a language your customers can understand by using the Translate By Humans app for Zendesk. Just follow a few simple steps:
Download and install the Translate By Humans app for Zendesk that is available under the Zendesk marketplace and log in with the Translate By Humans account details. If you don't already have an account with us, simply create one by signing up on our website. You will receive your log in details via email. You can now log into your TBH app on Zendesk to begin translating!
Let’s say there is a customer who sends a customer support request in Japanese. Machine translation will translate this message into a language your support team will understand (for example, English).
It is time to start translating. Type in a reply to the message received, in your native language. Mention the source and target languages of your text, as well as its category, and click on ‘Translate’. An order has now been placed. It will automatically get sent as a translation request to your project manager, who will begin working on it, pronto!
Once the project manager recieves your request, they will send it to the translator and update the status to ‘order assigned’. Once the translation is done, the project manager will send the text back to you and mark the status as ‘translation complete’. These statuses can be monitored from the TBH app on your zendesk dashboard. With the help of this translation, you can now respond to your customer in their native language.
Trusted by Well-known Brands
We've translated thousands of words in hundreds of languages for many happy clients! Find out what they have to say about our services.
"We were very pleased with the translation services your company provided. The entire experience was great, from ordering to rapid delivery of the sample (which was better than your..."
"We've been working with TBH in the past 2 years. Their service has always been professional; emails are answered within a few hours or less; quality of translations is great; commu..."
"Translate by Humans offers an extremely efficient and cost effective service. I would recommend to anyone. "
"The translation has been put to use and our Korean suppliers have responded that it is very useful."
Complete Customer Satisfaction
Translate By Humans focuses on delivering translation that is not only accurate from the translation perspective but also keeps the specific dialectal needs in mind while translating from one language to another. Couple this with our adherence to strict quality standards and the expertise and experience of our translators across business domains and you have translation services that deliver immense customer satisfaction. You get the best translations money can buy, for numerous languages and with fast turnaround times.
Customer Support in Native Languages
Translate By Humans enables you to keep your customers satisfied and meet their customer support demands successfully, by answering their queries in their native languages. Irrespective of the language your customers speak and understand, we make it absolutely easy for you to meet their customer support needs in their language. This inspires confidence in your business offerings and also helps build trust in your brand.
We bring high quality translations within reach of businesses irrespective of their size or scope. Our translation services are affordable and the pricing is extremely transparent. Our charges are $10 per user + translation charges. To know more about our translation charges and pricing please contact us.
Why use Translate By Humans?
Get the most accurate professional translations at unmatched prices. Partner with us today and experience unparalleled quality ﬁrsthand.
Translate By Humans, NOT Machines!
We always employ native-speaking, professional translators with many years of experience and expertise.
100% Quality Guarantee
You can depend on us to always provide you with the most accurate and reliable language translation services.
Our NDA is a guarantee that your data will remain safe and confidential at all times.
For us, customers come first. Our job isn't complete until you are absolutely satisfied with the result.
Our customer care team is here to support you whenever you may need them, day or night!
Our affordable pricing structure allows you to expect great service at low costs.
At Translate By Humans, you can benefit from top quality translation from our team of experts. We are ISO certified, so you can expect error-free, accurate results every time.