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Ruju Patel
Jun 20, 2019

Case Study – codeSpark’s Gateway to Sweden

The market for eLearning apps is growing at a considerable pace as learners move from traditional classrooms to more accessible platforms online. With this shift, ari ...

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Ruju Patel
Jun 13, 2019

How to Choose the Right Customer Service Tool

Whether you’re an industry leader with an established client base or a new entrant, winning over customers and retaining them is no longer achievable with just your ...

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Urjit Jhaveri
Jun 06, 2019

Financial Translation: The Emergence of Multilingual Trading Platforms

Electronic trading platforms and applications are widely accepted and extensively used by traders and investors today, but they are relatively recent entrants in the ...

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Ruju Patel
May 30, 2019

Case Study – Bridging Borders Through Translation

This case study highlights the role of translations for the documentary, Saving the Rabbits of Ravensbrück; a film that tells the nearly forgotten story of a Nazi co ...

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Ruju Patel
May 23, 2019

Insights from Multilingual Customer Service Experts (Part Two)

Last week, we interviewed Kairi Kallas, Investors Relations Team Lead from Bondora, a P2P lending platform. We discussed the need for localized customer service as a ...

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Ruju Patel
May 16, 2019

Insights from Multilingual Customer Service Experts (Part One)

In the previous articles of this series, we traced back the journey of multilingual customer service from the emergence of telephone switchboards to full-fledged mult ...

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Ruju Patel
May 09, 2019

Conference Highlights – ad:tech New Delhi, 2019

On 22nd November 1963, US President, John F. Kennedy was assassinated on his way to the Dallas Trade Mart where he was due to deliver a speech to the Citize ...

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Ruju Patel
May 03, 2019

F of X Festival: A Creator’s Journey

An infographic about Sr. Growth Manager, Mahi Baid's creative journey at the F of X Festival!