Tales of 6 businesses that lost customers over bad customer support. Breeze through this quick read and take notes on what not to do!
A key component of good customer service is ensuring that its multilingual. Take at look at these 5 industries that are nailing native language support!
A detailed look into what makes human translation a great bet for multilingual customer service. Learn about long-term pricing benefits and more!
Customer service departments are the worst hit in crises. Find out how to lessen the burden and continue to create great customer experiences.
Want to impress your clients with an exceptional customer service? Here are some smart tips to win them over with your multilingual customer service.
When it comes to customer service, negative feedback or experiences are a part and parcel of life. However, there are always ways you can mitigate them by adding a pe ...
Are you thinking of building a multilingual knowledge base for your product(s)? Here's a simple guide to help you with useful tips and insights.
A list of essential features that you will need in a customer service tool, including a team inbox, knowledge base, customer chat, and social media customer support.
We got two professionals, who handle client servicing for well-known companies, to share their experience of multilingual client servicing and suggest solutions for t ...
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